Terms of service

Last updated 10 November 2026

These terms are an agreement between Green Networks for Web Management & Design Co, Level 18, Al Sahab Tower, Mohd. Thunayan Al Ghanim St, Kuwait City, Kuwait ("Greenetworks", "we", "us") and the company that subscribes to Collavero (the "Customer", "you"). By starting a trial, paying for a plan or using Collavero on behalf of a company, you confirm that you may accept these terms for that company. If your company has signed a separate agreement with us, that agreement applies where it differs from these terms.

1. The service

Collavero is an online service for running meetings, recording decisions and following up actions. We provide it at app.collavero.co. We may improve and change Collavero over time; if we remove something important that you rely on, we will tell you in advance.

2. The beta period

Collavero is currently in beta. During the beta:

• Access is by invitation, and we set up each company's workspace ourselves.
• Features may change, and some may be added or withdrawn.
• We work to keep Collavero available and your information safe, but we do not promise a level of availability, and Collavero is provided "as is".
• We invoice you and accept payment by bank transfer.
• We may change prices for future periods. A change never applies to a period you have already paid for, and we will tell you at least 30 days before it applies.
• We welcome your feedback, and may use it to improve Collavero without owing you anything for it.

We will tell you before the beta ends and explain anything that changes for you.

3. Accounts and access

• People sign in with their Google account. Your company's owners and administrators decide who is invited, and what role each person has.
• You are responsible for the people you invite, for what they do in Collavero, and for removing people who should no longer have access.
• Tell us straight away at support@collavero.co if you think someone has accessed your workspace without permission.

4. Plans, trial and payment

• Each plan has a monthly or yearly price per company and a maximum number of people (and, for the Group plan, companies), as shown on our pricing page or in your order. Prices are in US dollars.
• A new company may start with a 14-day free trial. When it ends, the workspace stays available to read until you choose a plan.
• We invoice in advance for each month or year. Invoices are due within 14 days.
• Prices do not include any taxes, bank charges or transfer fees, which are paid by the Customer.
• If an invoice is unpaid 7 days after its period has started, your workspace becomes read-only: your people can still see and export everything, but cannot add to it. If it remains unpaid 30 days after that, we may suspend access. Paying the invoice restores access in full.
• You can move to a larger plan at any time; we invoice the difference for the rest of the period. Moving to a smaller plan takes effect at your next renewal.
• Payments are not refundable, except where these terms or the law say otherwise.

5. Your content

• Everything your company puts into Collavero remains yours. You give us permission to store and process it only as needed to provide Collavero to you.
• You are responsible for having the right to put that content into Collavero, including the personal details of anyone recorded in it, such as event leads.
• We handle personal information as described in our privacy policy.
• You can export meetings from Collavero yourself, and on request we will give you a copy of your workspace's information, at any time while your subscription is active and for 30 days after it ends. After those 30 days we delete it, as the privacy policy explains.

6. Suggested actions

Collavero can suggest actions from meeting notes using Google's Gemini service. Suggestions are produced automatically and may be incomplete or wrong. They become actions only when a person in your company approves them, and the person given an action can confirm or correct it. You are responsible for checking suggestions before relying on them.

7. Acceptable use

You agree not to, and not to let anyone else:

• use Collavero for anything unlawful, or to store content you have no right to store;
• try to access another company's workspace, or any part of Collavero you have not been given access to;
• probe, overload or disrupt Collavero, or get around its security or plan limits;
• copy, resell or reverse-engineer Collavero, or use it to build a competing service.

We may suspend access that breaks these rules or puts Collavero or other customers at risk. Where we can, we will tell you first and give you a chance to fix it.

8. Our property

Collavero, its software and its design belong to Greenetworks. These terms give your company the right to use Collavero while your subscription is active; they do not transfer any ownership.

9. Other services

Collavero relies on services from others, including Google for sign-in, Google Drive and Gemini, and DigitalOcean for hosting. Your use of Google accounts and Google Drive is also subject to Google's own terms.

10. Liability

To the extent the law allows:

• neither of us is liable to the other for loss of profit, revenue, business or goodwill, or for indirect or consequential loss;
• our total liability to you in any 12 months is limited to the amount you paid us for Collavero in those 12 months.

Nothing in these terms limits liability that cannot be limited by law.

11. Ending the subscription

• You can end your subscription at any time by writing to support@collavero.co. It ends at the close of the period you have paid for.
• We can end it with 30 days' notice, or straight away if you seriously break these terms. If we end it without you having broken these terms, we refund any amount paid for the time after it ends.
• Sections 5, 8, 10 and 13 continue to apply after the subscription ends.

12. Changes to these terms

We may update these terms. We will tell you at least 30 days before a significant change applies to you. If you do not agree, you can end your subscription before then.

13. Law and disputes

These terms are governed by the laws of the State of Kuwait. We will first try to settle any dispute by talking to each other. If we cannot, the courts of Kuwait have jurisdiction. If the English text of these terms and a translation differ, the English text applies.

14. Contact

support@collavero.co · +965 2227 3997 · Level 18, Al Sahab Tower, Mohd. Thunayan Al Ghanim St, Kuwait City, Kuwait.